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Level 4 - Epiphany Interviews

Everyone takes turns in the circle sharing a value of theirs they lived up to that day, and a value that they didn’t, along with brief stories about what happened.

Value I managed to live up to:

Value I didn't live up to:

Move #1: Self-Image Flip

Move #2: System Fix

Move #3: Bad Times/Better Times

Move #4: Interviewer's Values

Move #5: Advice

Move #6: Admiration/Appreciation

Move #7: Love, Love, Love (Reggie's Move)

Trauma Move

PASTE FROM LEVEL 1

Remember 🥂Values Empathy

Filter out ways they are pressuring themselves to be: their goals/fears and expectations.

should stories:

feelings in should moments:

Listen for ways of being that inspire them—dig for their wisdom!

could stories:

feelings in could moments:

PASTE FROM LEVEL 1

We can use interview techniques to discover how another person's emotions point toward their values, “ways of being” that are important to them, and which were suppressed. Once we have uncovered a person's suppressed values, we can use them as a compass by which to guide our redesigns.

Note: To get quality emotional information, make sure you cultivate a feeling of psychological safety in your interviewee. Don't give them the feeling that they are being judged or are under examination. Be welcoming, loving, and excited!